Why can’t I connect my Instagram account?

The usual causes are an unsupported account type, a cancelled permission screen, or Instagram asking you to sign in again.

Steps: confirm the account is a compatible Instagram professional account, start Connect Instagram again, and complete the permission screen. If AnimalDex says reauthorization is required, connect again from Connected services.

What can go wrong: cancelling OAuth returns you without a connection. A failed exchange shows Instagram was not connected. Preview or non-allowlisted hosts cannot complete web OAuth return.

What to do next: retry from Connected services. If it still fails, talk to AnimalDex Support with the account type and whether you cancelled or saw an error.