Help Center
Need help with AnimalDex?
Scanning, captures, accounts, purchases, privacy and troubleshooting.
Find answers or contact support.
Contact AnimalDex
Let's talk.
Need help with AnimalDex, want to work with us, or have something worth sharing? Choose the right route and we'll get you where you need to go.
Partnerships
Let's build something wild.
For zoos, aquariums, wildlife organisations, tourism partners, conservation projects and other organisations interested in working with AnimalDex.
Sponsors
Reach people who explore.
Sponsor a free-to-join AnimalDex Challenge for a zoo, aquarium, park, destination, or wildlife brand. Achievement rewards are live. Cash rewards are not.
Then enquire with the AnimalDex team. There is no self-serve sponsor portal yet.
Creators
Create with AnimalDex.
Press and brand collaborations are one route. Earning on AnimalDex is another: AnimalDex Wildlife Guides are in live beta, and Creator Rewards is a paused company-funded program — not a collaboration pitch.
To earn in-product, start with Ways to earn on AnimalDex.
Press
Writing about AnimalDex?
Press enquiries, interviews, product information, media requests and brand assets.
General
Something else?
If none of the above fits, send us a general enquiry.
Earn on AnimalDex
In-product earning is separate from a collaboration pitch. Ways to earn, become a Wildlife Guide, Creator Rewards, or sponsor a Challenge.
Looking for app support?
Most product questions are already answered in the Help Center.
Scans, captures, AnimalDex numbers, collections, credits, accounts and privacy are covered there first.
Direct contact
Prefer email?
[email protected]Use the Help Center for product and account problems. Choose the relevant enquiry route above for partnerships, sponsorships, press, creators and other business enquiries.