Account and login
I lost access to my account. What information should I send?
Contact support with your AnimalDex username, the email associated with the account if known, sign-in method, device platform, and the approximate date you last had access.
Updated August 30, 2026
Contact support with your AnimalDex username, the email associated with the account if known, sign-in method, device platform, and the approximate date you last had access. Never send your password.
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